Like countless others, I’ve been glued to my TV for the past few days absorbing all of the Olympics action, from the opening ceremonies to the drama of the women’s snowboard cross final. At first it was fun watching the Twitterverse provide funny side commentary via the #Olympics hashtag (even I’m guilty of posting a [...]
Spoiler Alert! Social Web Forcing Fans to Keep Their (Time-Shifted) Heads Under a Rock
February 17th, 2010 · View Comments
Tags: Industry News · Social Media
Word of Mouth and Social Media – Similar, but Different!
January 6th, 2010 · View Comments
There still seems to be a lot of confusion about the definitions of “Word of Mouth” and “social media” and how they are similar/different, so I thought I would kick off the year with a refresher. Put simply: Word of Mouth is the act of people talking. Word of Mouth Marketing is giving people a [...]
Tags: Marketing · Social Media
Word of Mouth “Supergenius” Preview – How Random House Connects Directly With Their Fans
November 3rd, 2009 · View Comments
We’ve been invited by our friends at GasPedal to present at their upcoming “Supergenius” conference (aka “How to be Great at Word of Mouth Marketing”), where we’ll be giving a talk titled “How Random House is Connecting Teen Readers Directly with Authors”. Click on the video below for a preview of what to expect, courtesy [...]
Tags: Case Studies · Marketing · Self-Promotion
New Comprehensive Word-of-Mouth Marketing Industry Report Released
July 30th, 2009 · View Comments
On the heels of the first-of-its-kind WOM industry study in 2007, The Word of Mouth Marketing Association (WOMMA), in conjunction with PQ Media, just released their Word-of-Mouth Marketing Forecast 2009-2013: Spending, Trends & Analysis study. It’s chock full of great data and insight, and includes the following eye-opening prediction: Total spending on WoM marketing is [...]
Tags: Case Studies · Industry News · Marketing · Research · Social Media
Generating WOM for a New Product or Service that Doesn’t Yet Exist
March 8th, 2009 · View Comments
How do you get people excited (and talking) about your great new product or service while it’s still in development? Here are five tips that have proven successful: Tip #1: Motivation If you are truly starting “from scratch,” with no existing customers (let alone an existing CRM system or even an email list), you’ll need [...]
Tags: Marketing · Social Media
Hey @VirginAmerica, 10 Free “Viral” Twitter Ideas Here!
February 18th, 2009 · View Comments
Virgin America (or @VirginAmerica to those of you on Twitter), decided to crowdsource “viral” ideas to grow their presence among Twitter users. We thought it would be a fun exercise… but hey, we are supposed to get paid for this sort of advice/consulting/creative brainstorming!! So we decided we’d post a handful of ideas here (10, [...]
Tags: Marketing · PR · Self-Promotion · Social Media


