OK, so you’ve identified your relevant social media channels and now have several outposts within social media. Your initiatives have proven successful at generating awareness, engaging in conversations and acquiring new relationships. The next logical step becomes how to evolve and connect these various pieces of your social media puzzle so that the whole becomes [...]
Evolving Beyond Communities of Unconnected Communities (Part 2 of 2)
November 16th, 2009 · View Comments
Evolving Beyond Communities of Unconnected Communities (Part 1 of 2)
September 28th, 2009 · View Comments
In four separate client conversations over the last couple of months I’ve heard nearly the exactly the same phrase – “We have several successful social media efforts, but we’re missing a ‘hub’ that ties them all together.” Welcome to the strategic phase of social media marketing. This lack of integrated strategy is largely a result [...]
Tags: Strategy
Future Thoughts: Brands in the Groundswell
October 29th, 2008 · View Comments
I started working on our Forrester Groundswell Award entry a while back and re-discovered a topic I had been thinking about a few months ago – “holistic” versus “siloed” approaches towards social media initiatives. The Groundswell authors break down the opportunities within social media to mirror corporate structures, providing an easy way for people in [...]
Tags: Marketing · Social Media
Affinitive Wins 4 W3 Awards
October 21st, 2008 · View Comments
The International Academy of Visual Arts and the W3 Awards today awarded 4 awards to Affinitive: Category – Best Viral Promotion, Games & Gaming Category (Silver W3): Ubisoft’s ‘1191AD: Brotherhood of Assassins’ Campaign for Assassin’s Creed Category – Best Site, Social Networking Category (Silver W3): Hey! Nielsen for The Nielsen Company Category – Best Site, [...]
Tags: Industry News · Self-Promotion
WOM Lessons from P&G’s Tremor Unit
April 28th, 2008 · View Comments
It’s been a long time since we’ve heard from Tremor, Proctor & Gamble’s word of mouth marketing unit but based on what Steve Knox had to say last week it might have been worth the wait. A summary of his points: Malcolm Gladwell’s ‘Mavens’ are flaky, focus on the ‘Connectors’ Successful WOM programs must have [...]
Tags: Industry News
Teaching Brand Marketers about WOM Marketing
March 16th, 2008 · View Comments
With consumer brands increasingly moving from monitoring conversations to executing word of mouth marketing programs there is a growing need for clarification of the various options available to a brand marketer when executing a WOMM initiative. Most everyone we talk to understands the need and importance for word of mouth but since it’s still a [...]
Tags: Industry News · Marketing


