Affinitive’s Social Media Playground

Welcome to Social Media Playground, a place to discuss all things related to word of mouth (WOM) and social media marketing. Brought to you by Affinitive, a word of mouth and social media marketing, technology and strategic solutions firm located in New York City and San Francisco.

Affinitive’s Social Media Playground

WOM in the Workplace

July 15th, 2008 ·

The water cooler just got a lot sexier for marketers. A recent survey conducted by WorkPlace Media and reported by MarketingCharts indicates that 96% of workplace consumers give coworkers advice about products and services. Additionally, 93% also seek advice before making purchases.
“The American workplace is replacing the American neighborhood as the most lucrative marketing […]

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Tags: Industry News · Research

Giving Consumers a Say in Product Packaging

July 10th, 2008 ·

Recently, video game publisher (and Affinitive client) NAMCO BANDAI Games sought help in choosing the official box art for the upcoming PlayStation 3 release of NARUTO: Ultimate Ninja Storm.
Tapping into their 20,000+ member Hokage’s Room enthusiast community, members were invited to complete a survey and provide feedback on 6 designs as well as how the […]

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Tags: Case Studies · Marketing · Research · Self-Promotion

Product Placement versus Consumer Engagement

July 7th, 2008 ·

The idea of “product placement” is one that many entertainment industry veterans are so familiar with, it is likely a part of their daily vocab. There are many memorable examples of product placement throughout the years, including the origin of the “Soap Opera” which comes from the show’s original sponsors, […]

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Tags: Marketing · Social Media · Technology

Engagement - Marketing’s “New” Key Metric

April 10th, 2008 ·

For those of you who might have been following the Forrester Research Marketing Forum 2008 (either via “microblogging” or Twitter), a new set of metrics were put forth to better quantify how consumers engage with products and services.
The engagement model is based on Discovery, Evaluation, Use and Affinity for products and can be used offline […]

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Tags: Industry News · Marketing · Research

Complement Consumers’ Social Habits to Spread WOM

March 13th, 2008 · 3 Comments

Word-of-Mouth is a fickle beast. It is difficult to trigger WOM for a product, but it is even harder to determine how the word will be spread, how the message changes, and who it will reach as it goes from one generation of consumers to the next.
Keller Fay Group released research showing that 90% of […]

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Tags: Marketing · Research

Word-of-Mouth Leading Purchase Influencer for Electronics in 2007

March 11th, 2008 ·

More than four in 10 consumers aged 18+ (42.6%) say their electronics purchases in 2007 were influenced by word-of-mouth (WOM), according to a recent study by BIGresearch.

Medium
2007

Word of Mouth
42.6%

Read article on product
34.3%

Newspaper inserts
30.5%

Broadcast TV
27.9%

In-store promotion
27.4%

Magazines
24.7%

Coupons
23.1%

Direct mail
22.5%

Internet advertising
22.4%

Newspaper
21.8%

Email advertising
21.5%

Product placement
13.9%

Satellite radio
8.4%

Yellow pages
7.9%

Instant messaging
7.5%

Source: “Simultaneous Media Study 11,” BIGresearch.

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Tags: Industry News · Research