In four separate client conversations over the last couple of months I’ve heard nearly the exactly the same phrase – “We have several successful social media efforts, but we’re missing a ‘hub’ that ties them all together.” Welcome to the strategic phase of social media marketing.
This lack of integrated strategy is largely a result [...]
Evolving Beyond Communities of Unconnected Communities (Part 1 of 2)
September 28th, 2009 · Comments
Tags: Strategy
An Introduction to Social Capital and Social Currency
October 28th, 2008 · Comments
Two related, but equally-important concepts related to word of mouth are “social capital” and “social currency.”
Social capital can be best defined as an “investment in social relations with expected returns in marketplace.” It deals with the value of an individual’s social network/connections.
For example, let’s say you have a great new product that you’d love to [...]
Tags: Marketing · Social Media


