Affinitive’s Social Media Playground

Welcome to Social Media Playground, a place to discuss all things related to word of mouth (WOM) and social media marketing. Brought to you by Affinitive, a word of mouth and social media marketing, technology and strategic solutions firm located in New York City and San Francisco.

Affinitive’s Social Media Playground

“You Have To Be In It To Win It!”

February 17th, 2010 · Comments

If you had asked me in 2005 what I’d be doing for a living in 2010, the answer would have never been social media strategy.  The Internet, then, for me was a tool to gather information, not a tool by which I would interact with my friends, receive news and get through my day with.  Five [...]

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Tags: Marketing · Social Media · Strategy

Evolving Beyond Communities of Unconnected Communities (Part 1 of 2)

September 28th, 2009 · Comments

In four separate client conversations over the last couple of months I’ve heard nearly the exactly the same phrase – “We have several successful social media efforts, but we’re missing a ‘hub’ that ties them all together.”  Welcome to the strategic phase of social media marketing.
This lack of integrated strategy is largely a result [...]

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Tags: Strategy

New Facebook Business Pages and Engaging Consumers in Conversation

March 11th, 2009 · Comments

Facebook recently revamped it business pages and while it provides new opportunities for brands, there are also new challenges.
The primary change is that a majority of the page is now taken up with the “wall”, which consists of status updates and comments by fans. This is obviously a direct response to Twitter and the success [...]

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Tags: Industry News · Marketing · Social Media

Generating WOM for a New Product or Service that Doesn’t Yet Exist

March 8th, 2009 · Comments

How do you get people excited (and talking) about your great new product or service while it’s still in development? Here are five tips that have proven successful:
Tip #1: Motivation
If you are truly starting “from scratch,” with no existing customers (let alone an existing CRM system or even an email list), you’ll need to think [...]

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Tags: Marketing · Social Media

A Social Media “Gut Check” – Own Your Presence. Own Your Relationships. Own Your Data.

February 17th, 2009 · Comments

The recent, unannounced changes to Facebook’s terms of service seem to have gotten many folks up in arms. While this has caused a stir among consumers and privacy advocates, it is also raising flags with brands who are voicing concerns about what this means about ownership of their profiles, relationships, and data. Can Facebook [...]

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Tags: Industry News · Marketing · PR · Social Media

Look Who’s Talking (The Art of Joining the Conversation)

October 20th, 2008 · Comments

A recent backlash to the phrase ‘join the conversation’ has erupted from the social media crowd (see here, here, and here). Regarding the last article, I agree a community is a highly effective way to show consumers you care.  But the technique of “joining the conversation” isn’t a bad one, and considering our company, Affinitive, [...]

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Tags: Marketing · Research · Social Media