Two related, but equally-important concepts related to word of mouth are “social capital” and “social currency.”
Social capital can be best defined as an “investment in social relations with expected returns in marketplace.” It deals with the value of an individual’s social network/connections.
For example, let’s say you have a great new product that you’d love to [...]
An Introduction to Social Capital and Social Currency
October 28th, 2008 · Comments
Tags: Marketing · Social Media


