Tag Archives: loyalty

Generating WOM for a New Product or Service that Doesn’t Yet Exist

Posted 08 March 2009 | By | Categories: Marketing, Social Media | 840 Comments

How do you get people excited (and talking) about your great new product or service while it’s still in development? Here are five tips that have proven successful: Tip #1: Motivation If you are truly starting “from scratch,” with no existing customers (let alone an existing CRM system or even an email list), you’ll need [...]

Social Media = Key Driver of Brand Awareness and Reputation

Posted 26 February 2009 | By | Categories: Industry News, Marketing, Research, Social Media | 989 Comments

The following chart from Marketing Sherpa takes a look at how brands and companies can best go about creating brand awareness, increasing affinity, and driving traffic to any targeted brand message. According to the study, in all of these scenarios a majority of brands and marketers turn to Social Media-driven strategy to make this happen. [...]

Microsoft’s New “Retail” Gamble

Microsoft’s New “Retail” Gamble

Posted 15 January 2009 | By | Categories: Industry News, Technology | 1,044 Comments

Following hot on the heels of Apple’s retail store success, Microsoft announced today that they are opening their first “Retail Experience Center”, a brick and mortar home for consumers to  “build connected shopping experiences and consumer loyalty, improve business insights and decision making, create operational efficiencies,” and ultimately, “address rising consumer expectation and competitive pressures [...]