Affinitive’s Social Media Playground

Welcome to Social Media Playground, a place to discuss all things related to word of mouth (WOM) and social media marketing. Brought to you by Affinitive, a word of mouth and social media marketing, technology and strategic solutions firm located in New York City and San Francisco.

Affinitive’s Social Media Playground

Baby Boomers Aren’t That Far Behind

March 4th, 2009 · View Comments

I know I shouldn’t be, but I’m still a little amazed when I see the elderly chatting away on cell phones. It’s somewhat of a stark contrast for me because I remember seeing my grandmother’s rotary phone as a child and now I see her answering calls on her cell phone instead. And no, I’m [...]

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Tags: Industry News · Research · Social Media

Facebook: It’s all fun and games… til your mom friend requests you

February 23rd, 2009 · View Comments

Yesterday I signed onto to my Facebook account to find that I had received a friend request from my best friend from high school’s mom. How did this happen? Since when did it become acceptable for our parents to join Facebook? Adults joining Facebook has become an increasingly popular and mildly disturbing trend. According to [...]

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Tags: Industry News · Research · Social Media

New Social Media Survey: Twitter Rulez, MySpace Droolz

February 20th, 2009 · View Comments

Abrams Research released a Social Media Survey this month, where they surveyed over 200 social media leaders from the US/Canada during Social Media Week (during January 2009). Their key findings are not surprising to me as a Social Media marketer, but happily reinforce much of what we believe to be true: brands should be on [...]

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Tags: Industry News · Marketing · Research · Social Media

Word of Mouth and Social Media Marketing… “Tipping Point”, or “Jumping the Shark”?

November 18th, 2008 · View Comments

(note: This post isn’t meant to be a critique of the recent WOMMA Summit but rather my general observations about the evolution of the WOM industry as a whole.) I recently returned from WOMMA’s Word of Mouth Marketing Summit in Las Vegas. It was a fun (yet sleepless!) few days and it’s always great running [...]

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Tags: Industry News · Marketing · Social Media

Correlating Word of Mouth Conversations With Net Promoter Score

October 31st, 2008 · View Comments

Here at Affinitive we strive to find and improve upon metrics for measuring offline conversations about our clients’ brands and products.  Online is easier to quantify with the tracking technologies available, but offline has always been a complex process and often difficult to measure accurately. One of our current methodologies involves a survey distributed to [...]

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Tags: Research

Giving Consumers a Say in Product Packaging

July 10th, 2008 · View Comments

Recently, video game publisher (and Affinitive client) NAMCO BANDAI Games sought help in choosing the official box art for the upcoming PlayStation 3 release of NARUTO: Ultimate Ninja Storm. Tapping into their 20,000+ member Hokage’s Room enthusiast community, members were invited to complete a survey and provide feedback on 6 designs as well as how [...]

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Tags: Case Studies · Marketing · Research · Self-Promotion