Tag Archives: roi

Social Media Measurement News Roundup

Posted 10 March 2010 | By | Categories: Industry News, Research, Social Media, Strategy | 181 Comments

This week brought with it some exciting news and stories in the area of social media measurement and, since I didn’t write any of them, I thought I would do my part to highlight some favorites.  I’m not going to trust myself to say that I’ll do this every week, I probably won’t. Here are [...]

The Revolution Will Be Socialized.

The Revolution Will Be Socialized.

Posted 05 January 2010 | By | Categories: Social Media | 217 Comments

As the new year hits full swing, we’re all in search of our list of hopeful (and overly ambitious?) resolutions for what the new year will bring. Eat healthier. Exercise more. Work hard. Play harder. My list seems to contain some variation of this every year.  So what will the new year bring to Social [...]

New Comprehensive Word-of-Mouth Marketing Industry Report Released

Posted 30 July 2009 | By | Categories: Case Studies, Industry News, Marketing, Research, Social Media | 131 Comments

On the heels of the first-of-its-kind WOM industry study in 2007, The Word of Mouth Marketing Association (WOMMA), in conjunction with PQ Media, just released their Word-of-Mouth Marketing Forecast 2009-2013: Spending, Trends & Analysis study. It’s chock full of great data and insight, and includes the following eye-opening prediction: Total spending on WoM marketing is [...]

“Beyond Advertising” Study – A Strategic Path to the Digital Customer

Posted 06 April 2009 | By | Categories: Industry News, Research | 142 Comments

Marketing channels, such as Word of Mouth Marketing and Online Marketing, are expected to grow to an astounding 27% of overall marketing expenditures by 2012, up from 7% in 2002, according to a new research study recently released by IBM Institute for Business Value titled “Beyond Advertising: Choosing a Strategic Path to the Digital Consumer”. [...]

My ROI – Measuring the Returns of Social Network Marketing

Posted 23 February 2009 | By | Categories: Industry News, Marketing, Research, Social Media | 851 Comments

I recently had the opportunity to attend the Online Community Unconference East 2009 at Baruch College here in New York City.  It was my first unconference and I thoroughly enjoyed it.  I met a lot of interesting people and participated in some lively discussions about online communities.  One particular session left me with a lot [...]

Word of Mouth and Social Media Marketing… “Tipping Point”, or “Jumping the Shark”?

Posted 18 November 2008 | By | Categories: Industry News, Marketing, Social Media | 153 Comments

(note: This post isn’t meant to be a critique of the recent WOMMA Summit but rather my general observations about the evolution of the WOM industry as a whole.) I recently returned from WOMMA’s Word of Mouth Marketing Summit in Las Vegas. It was a fun (yet sleepless!) few days and it’s always great running [...]