As companies continue to expand/extend their social footprints, they are increasingly benefiting from both the resulting traffic they are receiving from people sharing content from their websites with others as well as traffic to areas of their website containing user-generated content (UGC) from search engines. I refer to these concepts as Social Referrals and Social [...]
The Value of “Social Referrals” vs. “Social SEO” (and Differences!)
June 30th, 2010 · View Comments
Tags: Marketing · Social Media · Strategy
What I’m Reading: The Social Media Bubble
April 1st, 2010 · View Comments
I fully intended on writing a blog post about this blog post by Umair Haque in Harvard Business Review, but it quickly (very quickly) turned into a seven page manifesto that certainly isn’t appropriate to publish here. I’d lose you three paragraphs in. In this post, Haque discusses the relationships that are created through all [...]
Tags: Research · Social Media · Strategy
A Visualization of the “Social” Landscape…
March 24th, 2010 · View Comments
For those of us working on the front-lines of social marketing, we’re often faced with the challenge of clients telling us they are looking for one thing (i.e., “We want to identify and directly engaging 5,000 of our most passionate customers by developing a customer community”), but measuring the success/value of such initiatives against another [...]
Tags: Marketing · PR · Research · Social Media · Strategy
Evolving Beyond Communities of Unconnected Communities (Part 2 of 2)
November 16th, 2009 · View Comments
OK, so you’ve identified your relevant social media channels and now have several outposts within social media. Your initiatives have proven successful at generating awareness, engaging in conversations and acquiring new relationships. The next logical step becomes how to evolve and connect these various pieces of your social media puzzle so that the whole becomes [...]


