How do you get people excited (and talking) about your great new product or service while it’s still in development? Here are five tips that have proven successful: Tip #1: Motivation If you are truly starting “from scratch,” with no existing customers (let alone an existing CRM system or even an email list), you’ll need [...]
Generating WOM for a New Product or Service that Doesn’t Yet Exist
March 8th, 2009 · View Comments
Tags: Marketing · Social Media
An Introduction to Social Capital and Social Currency
October 28th, 2008 · View Comments
Two related, but equally-important concepts related to word of mouth are “social capital” and “social currency.” Social capital can be best defined as an “investment in social relations with expected returns in marketplace.” It deals with the value of an individual’s social network/connections. For example, let’s say you have a great new product that you’d [...]
Tags: Marketing · Social Media


