For those of us working on the front-lines of social marketing, we’re often faced with the challenge of clients telling us they are looking for one thing (i.e., “We want to identify and directly engaging 5,000 of our most passionate customers by developing a customer community”), but measuring the success/value of such initiatives against another [...]
A Visualization of the “Social” Landscape…
March 24th, 2010 · View Comments
Tags: Marketing · PR · Research · Social Media · Strategy
Getting Focused: Attention Budgeting for Social Media Pros
March 18th, 2010 · View Comments
The emergence of social media into the mainstream has undoubtedly been a boon to social media professionals. More and more, both brick-and-mortar and online start ups have been incorporating social media tools such as YouTube, Facebook, Twitter, and LinkedIn, into the day-to-day management of their businesses. As a social media professional, running multiple concurrent client [...]
Tags: Productivity · Social Media · Strategy
The Big “O” in the Social Sphere
March 3rd, 2010 · View Comments
When marketers decide to use any marketing channel, they should always ladder back to the brand’s objectives. This is hardly a novel concept and is part of any strategic process, such as the famed Forrester POST methodology, that many use to determine a Social Marketing plan of action. When it comes to Social Marketing specifically, [...]
Tags: Industry News · Marketing · Social Media
Social Marketers Beware: Multitasking is for Dummies
February 5th, 2010 · View Comments
So, you’re a social marketing professional with your fingers all over the Internet, constantly tapped into the river of information flowing out on the wire. Sometimes it feels like you are sitting behind the control panel of the Nebuchadnezzar watching the matrix flow down the screen in odd characters. In the future Tweets will be [...]
Tags: Marketing · Social Media · Strategy
Embeds: A Music Industry Martyr
January 19th, 2010 · View Comments
OK Go – This Too Shall Pass from OK Go on Vimeo. I don’t claim to have any of the answers to the many major issues that are currently plaguing the music industry. If I did, I wouldn’t be sitting at this desk. I’d be in world domination mode somewhere up on Broadway where Bad [...]
Tags: Industry News · Marketing · Social Media
Program To Watch: Pepsi Refresh
January 15th, 2010 · View Comments
As anyone might have guessed, December 2009 brought with it a deluge of year-end retrospectives and year-ahead predictions in social marketing. Industry luminaries, climbers, and just about anyone with a Twitter account and an opinion spoke out. By putting an ear to the ground one may have heard some harmony emerging, and innovation in cause [...]
Tags: Industry News · Marketing · Social Media


