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	<title>Affinitive's Social Media Playground &#187; Spam</title>
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	<link>http://www.socialmediaplayground.com</link>
	<description>Welcome to Social Media Playground, a place to discuss all things related to word of mouth (WOM) and social media marketing. Brought to you by Affinitive, a word of mouth and social media marketing, technology and strategic solutions firm located in New York City and San Francisco.</description>
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		<title>Will Cracking Down on Spam Improve the Usefulness of Social Applications?</title>
		<link>http://www.socialmediaplayground.com/social-media/will-cracking-down-on-spam-improve-the-usefulness-of-social-applications/2008/06/04/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=will-cracking-down-on-spam-improve-the-usefulness-of-social-applications</link>
		<comments>http://www.socialmediaplayground.com/social-media/will-cracking-down-on-spam-improve-the-usefulness-of-social-applications/2008/06/04/#comments</comments>
		<pubDate>Wed, 04 Jun 2008 17:37:17 +0000</pubDate>
		<dc:creator>Tom Kincaid</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[MySpace]]></category>
		<category><![CDATA[Social Applications]]></category>
		<category><![CDATA[Spam]]></category>
		<category><![CDATA[Viral Growth]]></category>
		<guid isPermaLink="false">http://www.socialmediaplayground.com/?p=85</guid>
		<description><![CDATA[One of the most frequently used phrases regarding social media applications is &#8220;viral growth&#8221;. In an ideal world, this would mean that apps would provide some value to users who would then pass it on to their friends. In reality what happened is that the primary business model rapidly became forcing users to spam all [...]]]></description>
			<content:encoded><![CDATA[<p>One of the most frequently used phrases regarding social media applications is &#8220;viral growth&#8221;. In an ideal world, this would mean that apps would provide some value to users who would then pass it on to their friends. In reality what happened is that the primary business model rapidly became forcing users to spam all their friends in order to use an application and continually flooding every possible communication channel exposed through APIs with even more promotions. When apps were new and novel it worked well and millions of users added apps like Zombies whose only function was inviting other people to add it.</p>
<p><img style="float:right;margin-left:12px;margin-bottom:12px;" src="http://www.socialmediaplayground.com/wordpress/wp-content/uploads/2008/05/nospam.gif" alt="" />However, the incessant spam and constant barrage of useless applications quickly led to a backlash among users. More importantly, it led to apathy from developers who became disincentivized to create anything worthwhile as <a href="http://20bits.com/2008/05/06/the-state-of-the-facebook-platform/" target="_blank">study by Jesse Farmer</a> points out. Social networks quickly realized that to keep their platforms a viable ecosystem, they had to provide value for all participants from developers to end users. Recently, the most stringent ant-spam measures to date have been announced by MySpace and Facebook.</p>
<p>Introduced in a <a href="http://developer.myspace.com/Community/blogs/devteam/archive/2008/05/20/A-message-from-Tom.aspx" target="_blank">post by Tom of MySpace</a> himself, the new terms state:</p>
<blockquote><p>No incentives may be given to a member for sending a message, bulletin, comment, or any other form of communication. This includes &#8220;points,&#8221; &#8220;bucks,&#8221; increased standing, or even features within the app.</p></blockquote>
<p>Facebook&#8217;s <a href="http://www.facebook.com/developers/message.php#msg_230" target="_blank">guidelines have been changed</a> to explicitly include:</p>
<blockquote><p>[Applications cannot] require that users invite, notify, or otherwise communicate with one or more friends to gain access to any feature, information, or portion of the application.</p></blockquote>
<p>While these new policies will inhibit the growth of spammy apps and improve the environment on various platforms, it&#8217;s unlikely that it will help with another complaint about social apps, that so-called &#8220;useful&#8221; applications aren&#8217;t successful. People will still want games and social interaction not office productivity apps.</p>
<p>But usefulness is in the eye of the beholder. Who&#8217;s to say that entertaining someone for 20 minutes or facilitating hook-ups are not useful in their own way? After all, procreation is one of the most important functions that any organism can perform, or as Nick O&#8217;Neill more eloquently puts it, &#8220;<a href="http://www.socialtimes.com/2008/05/social-apps-should-get-you-laid/" target="_blank">Social Apps Should Get You Laid</a>.&#8221;</p>
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		<slash:comments>72</slash:comments>
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		<item>
		<title>Changes at Facebook and the New Landscape of Applications</title>
		<link>http://www.socialmediaplayground.com/social-media/changes-at-facebook-and-the-new-landscape-of-applications/2008/02/21/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=changes-at-facebook-and-the-new-landscape-of-applications</link>
		<comments>http://www.socialmediaplayground.com/social-media/changes-at-facebook-and-the-new-landscape-of-applications/2008/02/21/#comments</comments>
		<pubDate>Thu, 21 Feb 2008 16:17:18 +0000</pubDate>
		<dc:creator>Tom Kincaid</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Facebook Applications]]></category>
		<category><![CDATA[Forced Invites]]></category>
		<category><![CDATA[Social Applications]]></category>
		<category><![CDATA[Spam]]></category>
		<guid isPermaLink="false">http://www.socialmediaplayground.com/social-media/changes-at-facebook-and-the-new-landscape-of-applications/2008/02/21/</guid>
		<description><![CDATA[Recently, Facebook instituted new policies to crack down on the rampant spam that has plagued their platform since it launched. At the heart of the problem are &#8220;forced invites&#8221; and &#8220;passive news feeds&#8221;. The former are applications that prohibit people from using it unless they invite all their friends first and the later is the [...]]]></description>
			<content:encoded><![CDATA[<p>Recently, Facebook instituted <a target="_blank" href="http://wiki.developers.facebook.com/index.php/Platform_Policy">new policies</a> to crack down on the rampant spam that has plagued their platform since it launched. At the heart of the problem are &#8220;forced invites&#8221; and &#8220;passive news feeds&#8221;. The former are applications that prohibit people from using it unless they invite all their friends first and the later is the practice of posting generic promotions on people&#8217;s profiles to have them appear in all their friends&#8217; news feeds. Both are basically the equivalent of spam and completely anathema to the <a target="_blank" href="http://mashable.com/2008/01/29/myspace-developer-platform/">original high aspirations</a> for the Facebook platform to become a &#8220;movement to make the world a more open place.&#8221;</p>
<p>Instead reality set in quite quickly after the platform launched and the much vaunted openness of the social graph allowed it to become a morass of zombie hugs and super pokes with dozens of invites and notices filling every home page. People began ignoring them outright and these things became running gags about how much useless garbage was on Facebook. Even MySpace, the poster child of glitter text and webcam girl invites, differentiated itself from Facebook when it <a target="_blank" href="http://mashable.com/2008/01/29/myspace-developer-platform/">announced its platform</a>, claiming it would &#8220;avoid the feed spam issues that have plagued ‘other players in the space&#8217;&#8221;.</p>
<p>Unfortunately, the letter of new policy still allows forced invites; users just have to be told about them upfront and given a way out rather than ambushed and trapped. And various technical limitations won&#8217;t change the essence of the types of applications that become popular.</p>
<p>What are the things that are popular on Facebook and likely will be on other platforms and social networks? They are difficult to categorize, but some successful characteristics can be identified:</p>
<ul>
<li>Things that facilitate cool self-expression or personal representation</li>
<li>Things that help pass time in an entertaining way</li>
<li>Things that help people flirt or hookup</li>
<li>Things with vaguely illicit or titillating content</li>
<li>Things that leverage the fan base of something already popular</li>
</ul>
<p>So given a blank slate, it&#8217;s kind of easy to pick two or three and combine them into something with mass appeal: send naughty pokes to friends, put favorite sports teams logos on your profile, play a knock-off of well-known game.</p>
<p>Legal rights and ethical issues aside, the challenge is that the application landscape on Facebook is now very crowded. It was one thing for these types of apps to spread virally when there were a few hundred and no limitations on communication with users and quite another when then are over 16,000 and tight restrictions.</p>
<p>A key question now when developing a new app is whether to try to gain the more difficult mass appeal or to create something more tightly targeted to a smaller, but perhaps more loyal and relevant user base. This is especially pertinent to applications created as part of marketing for brands. Should an app provide utility directly related to a brand or should it be something only tangentially connected with the potential to reach more people?</p>
<p>Unfortunately, success on Facebook is currently primarily measured by total reach with more users always being better. This is what has led to the spam mess in the first place. Maybe with the new changes, there will be a trend towards an appreciation of quality over quantity. I certainly hope so.</p>
<p>Update:<br />
<a href="http://www.allfacebook.com/2008/02/is-facebooks-spam-creating-an-exodus/">All Facebook</a> and <a href="http://www.techcrunch.com/2008/02/20/friend-spam-is-the-worst-kind-of-all/">TechCrunch</a> have interesting articles on Facebook spam.</p>
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		<slash:comments>766</slash:comments>
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