Affinitive’s Social Media Playground

Welcome to Social Media Playground, a place to discuss all things related to word of mouth (WOM) and social media marketing. Brought to you by Affinitive, a word of mouth and social media marketing, technology and strategic solutions firm located in New York City and San Francisco.

Affinitive’s Social Media Playground

Want Word of Mouth? Make it Easy for Your Customers to Share (Offline)

February 26th, 2010 · Comments

While I know it’s very easy for us marketers to all get worked into social media hysteria, let’s not lose sight of the fact that over 80% of Word of Mouth recommendations happen offline. Twitter might be “sexy”, but face-to-face is still king.
That being said, I find it surprising that more brands aren’t providing simple [...]

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Tags: Marketing · Strategy

Spoiler Alert! Social Web Forcing Fans to Keep Their (Time-Shifted) Heads Under a Rock

February 17th, 2010 · Comments

Like countless others, I’ve been glued to my TV for the past few days absorbing all of the Olympics action, from the opening ceremonies to the drama of the women’s snowboard cross final. At first it was fun watching the Twitterverse provide funny side commentary via the #Olympics hashtag (even I’m guilty of posting a [...]

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Tags: Industry News · Social Media

“You Have To Be In It To Win It!”

February 17th, 2010 · Comments

If you had asked me in 2005 what I’d be doing for a living in 2010, the answer would have never been social media strategy.  The Internet, then, for me was a tool to gather information, not a tool by which I would interact with my friends, receive news and get through my day with.  Five [...]

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Tags: Marketing · Social Media · Strategy

How Do You Protect Your Tweets?

January 14th, 2010 · Comments

With hundreds of tweets hitting popular users (retailers, celebrities, etc) daily how does the savvy marketer keep up or track on tweets and the elusive Twitter mentions?
In our experience, many of the Twitter trackers currently on the market do not have the capacity to accurately monitor the exact number, nature and content of Twitter user [...]

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Tags: Marketing · Social Media · Technology

1%

September 29th, 2009 · Comments

That’s the percentage of retailers who have NO plans to have a Facebook page. ONE. PERCENT.
That means that of the retailers surveyed in a survey by the e-tailing Group and PowerReviews in August and September of this year, Facebook will have almost 100% brand penetration, as reported by eMarketer.
Other interesting insights  from the survey:

More than [...]

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Tags: Industry News · Research · Self-Promotion · Social Media

To Tweet or not to Tweet?

September 15th, 2009 · Comments

That is the question….
At least that’s the question that keeps coming up in conversations with my current / future / probable clients as we look at how to integrate Social Media Marketing into their strategy for 2010. As I’ve mentioned in earlier posts, it’s no longer an uphill convincing battle of us trying to say [...]

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Tags: Marketing · Social Media