Tag Archives: word of mouth
figure3

“Beyond Advertising” Study – A Strategic Path to the Digital Customer

Posted 06 April 2009 | By | Categories: Industry News, Research | 470 Comments

Marketing channels, such as Word of Mouth Marketing and Online Marketing, are expected to grow to an astounding 27% of overall marketing expenditures by 2012, up from 7% in 2002, according to a new research study recently released by IBM Institute for Business Value titled “Beyond Advertising: Choosing a Strategic Path to the Digital Consumer”. [...]

new-product

Generating WOM for a New Product or Service that Doesn’t Yet Exist

Posted 08 March 2009 | By | Categories: Marketing, Social Media | 1,111 Comments

How do you get people excited (and talking) about your great new product or service while it’s still in development? Here are five tips that have proven successful: Tip #1: Motivation If you are truly starting “from scratch,” with no existing customers (let alone an existing CRM system or even an email list), you’ll need [...]

New Social Media Survey: Twitter Rulez, MySpace Droolz

New Social Media Survey: Twitter Rulez, MySpace Droolz

Posted 20 February 2009 | By | Categories: Industry News, Marketing, Research, Social Media | 509 Comments

Abrams Research released a Social Media Survey this month, where they surveyed over 200 social media leaders from the US/Canada during Social Media Week (during January 2009). Their key findings are not surprising to me as a Social Media marketer, but happily reinforce much of what we believe to be true: brands should be on [...]